top of page
Frequently Asked Questions
Where are the parts manufactured?
Each piece is designed and handcrafted in Guayanilla, Puerto Rico, using traditional leatherworking techniques and respecting local artisanal processes. I do not work with imported merchandise for resale or prefabricated pieces.
How long does it take to place an order that is not available on the website?
Custom orders require 3-4 weeks, depending on the model and leather availability. I will always stay in touch with you to agree on the exact timeframe.
How should I care for leather?
• Avoid getting the piece wet or exposing it to prolonged direct sunlight• Clean with a soft, dry cloth• Occasionally moisturize with leather conditioner. • Store the item in a cool, ventilated place.
Can I request a custom design?
Yes. Some models can be customized with specific colors or details depending on leather availability.Currently, no engraving is being done on leather.Write to me through the contact page for more information.
Do you offer a warranty?
Each piece includes a warranty on stitching and handcrafted assembly. Click the link below to learn more. If any issues arise, please contact me for evaluation.
Do you offer shipping to Puerto Rico and the United States?
Yes, I ship via USPS within Puerto Rico and the United States. You can contact me for more information.
What payment methods do you accept?
ATH Móvil, Venmo, PayPal
bottom of page